Reviews from our customers
See how we take care of our customers' experience with reliability, top quality and more
I had a wonderful experience at Hotel Five Palms. A special mention to Priyansh at the reception, who was extremely sweet, courteous, and helpful throughout our stay. He was always keen to assist and went out of his way to accommodate our requests whenever it was within his capacity. His warm and welcoming attitude genuinely made our stay more comfortable.
The rooms were clean, spacious, and well-maintained. We especially loved the Deluxe Balcony Room — the balcony, along with the facilities provided with the room, made the stay even more enjoyable.
Overall, a great experience with comfortable rooms and excellent hospitality. Would definitely recommend Hotel Five Palms, and a big thank you to Priyansh for making our stay even better!
~ Aishwarya R
I recently visited Five Palms Hotel and had dinner at their restaurant, and it was a really nice experience. The ambiance was calm and comfortable, perfect for enjoying a relaxed meal. The food was fresh, tasty, and well-presented, especially the starters and main course.
The staff was polite and attentive, and the service was quick and smooth. Cleanliness and hygiene were also well maintained, which made the experience even better.
If you’re looking for the best restaurants in Gurgaon for dinner, this place is definitely worth trying. Great food, peaceful vibe, and good service all in one place. Highly recommended!
~ mohammad s
We had a wonderful stay here. The room was clean, comfortable, and well maintained. Everything was perfect, and we felt very comfortable throughout our stay.
A special thanks to the reception staff for being so welcoming, polite, and helpful. They made the check-in process smooth and were always ready to assist us with a smile.
Overall, it was a great experience, and we would definitely recommend this place to anyone looking for a comfortable and pleasant stay. Thank you for your excellent hospitality! ⭐⭐⭐⭐⭐
~ Swapnali G
I stayed at this hotel for 15 days and had a really wonderful experience. The staff behavior was very polite and helpful throughout my stay. The rooms were comfortable, cozy, and well-maintained, which made my stay very relaxing.
The owner is very friendly and welcoming, and the whole place made me feel just like home. Since this hotel is newly opened, everything feels fresh and nicely arranged.
I would definitely recommend everyone to consider staying here. It’s a great place with a homely atmosphere and excellent service. 😊
~ Shubhi A
Nice and decent place at a very good location. Facility and ambience are very good with value for money. Near and clean. Nice decor. Have good restaurant and rooftop lounge facilities where you can relax and chill. Service is where they can notch it up a bit. Few staff were on leave maybe so was taking little time in room service. But staff was really courteous, polite and served us well. All together a pleasant stay. And good value at decent price.
~ Kaustabh H
I visited Five Palms Hotel with my family and had a really good experience at their restaurant. The food was fresh and delicious, the staff was polite, and the atmosphere was peaceful and comfortable. It is one of the best options for anyone looking for a good family restaurant in Gurgaon or a couple friendly restaurant in Gurgaon. The service was quick and the overall hospitality was excellent. Would definitely recommend this place for family dinners and quality time with loved ones.
~ Murshida C
"An exceptional stay at The Five Palms! As an entrepreneur from Bengaluru, I found it ideal for both business travel and family trips. The rooms are wonderfully cozy, the food is commendable, and the service is absolutely impeccable. A special mention goes to the owner, Mr. Angad, for his dignified and helpful nature, and to Ms. Kajal at the reception and Nikhil for their diligent customer care. Highly recommended!"
~ Ziaton I
Had a great stay at this hotel, it was a business trip and my most important ask is cleanliness of the room and restrooms, it's a brand new property and everything works seamlessly. Only issue I had was Iron and board not being available, but they attended to that feedback and arranged it the next day. Breakfast is decent with couple of options, overall I would recommend this hotel and would come back again.
~ Talha T
I had an amazing stay at Five Palm Hotel. The hotel was beautiful, luxurious, and very well maintained. The room was clean and comfortable, the staff was friendly and helpful, and the overall service was excellent. The atmosphere and facilities made the stay truly memorable. I would definitely recommend this hotel and would love to stay here again!
~ Pawan D
I was in Gurgaon for 6 weeks and 4 days as I chose to have a hip replacement at Artemis Hospital (im from the uk). I had 4 days before my surgery so stayed in a King Deluxe room at Five Palms which was very nice. I had breakfast there and, even though they had a restaurant, I was able to order in dinner deliveries. There is a lovely fruit shop next door too open 7am til late.
I then went into hospital for 6 nights. After which I tried 3 other hotels in the area thinking I could find better. I couldn't. I returned to Five Palms after 3 stays in other hotels and, for the price, this was by FAR the best. The last 3 weeks I was in India I stayed in the biggest, premium room, as I wanted a bit more space. This gave me room to sit in a chair and watch TV instead of sitting on the bed as it was quite a bit bigger. TVs were smart and internet good.
My rooms had a fridge/freezer which I needed to freeze my ice packs. I needed a raised toilet seat which I hired and they put up for me (I was on my own). The staff are all very helpful. If you want the room cleaned or towels changed just ask. If i were ever to go to Gurgaon again I would stay there. I really can't fault it.
~ Mandy D
We had a wonderful stay here. The room was clean, spacious, and very comfortable. The staff was friendly, polite, and always ready to help. The location was convenient, and the overall experience exceeded our expectations. We truly enjoyed our stay and would highly recommend this place to anyone looking for a comfortable and pleasant stay. Thank you for the great hospitality!
~ ganesh s
“Had a great experience at Hotel Five Palms. The rooms were clean, comfortable, and well-maintained. The banquet hall was spacious, beautifully decorated, and perfect for family functions and events. The staff was cooperative and the service was excellent. Food quality and overall ambiance were very good. Highly recommended for both stay and celebrations.”
~ Md B
"An exceptional stay! The rooms were spotless, spacious, and very comfortable. The staff went above and beyond to make us feel welcome. Dining was a true highlight—the food was fresh, flavorful, and offered great variety at every meal. Highly recommended for anyone looking for a complete and relaxing experience!"
~ V R
Had a wonderful stay at Hotel Five Palms. The rooms were clean, comfortable, and well-maintained. The staff was very polite, helpful, and provided excellent service throughout our stay. The food was tasty, and the overall atmosphere was peaceful and relaxing. Great location and good value for money. Highly recommended for families and travelers.
~ Kajal K
Had a great stay! The hotel was very clean and well-maintained. The staff was polite, helpful, and always ready to assist. Food was tasty and reasonably priced, offering good value for money. The location is convenient and easily accessible. Overall, a comfortable and affordable stay—highly recommended!
~ Sarthak G
Excellent & Full Experience Review (5/5 )
Food & Restaurant- (4.0/5)
Staff behaviour Review (5/5 )
Will definitely stay here again!" Overall staff was Good and room was very good and the washroom was even better. We got all the basic facilities and even more than that.
~ Honey
Well maintained rooms..new leavish property..kind hearted and helping staff..gem hidden in sec 57 gurugram..must visit place..all amenities are fresh and new..special they maintain hygeine.
Thanx Mr taranjot for gvng me brotherhood support..as well as Mr Nitin ji.
~ Aman J
Had a great stay at Hotel five palms. The rooms were clean, spacious, and very comfortable. I slept really well. The staff were polite and welcoming, always ready to help. The location is peaceful and convenient, which made the stay even better.
Rooms:
~ Jeet A
I had a wonderful stay at this hotel. The food was delicious with a great variety of options, and the service was attentive throughout the day. The highlight was definitely the stunning terrace view. Highly recommend for anyone looking for a comfortable stay. Would definitely visit again.
~ KAPIL B
Really good stay at Five Palm Hotel, Gurgaon. Clean, comfortable rooms, excellent service, and a peaceful environment. The staff was polite and helpful throughout. Highly recommended—would definitely stay here again 🥰 . It was good experience
~ Kanika C
So amazing view from room to outside & The top roof has a cafe and 1st flor has Restaurant and the ground floor has banquet facilities.
And excellent indian & Chinese food & also good management....!!!
~ Serajul H
Wow, Excellent Brand New Property, Well Maintained Rooms, Spic And Span, Staffs Are Very Courteous, Food Was Excellent. Will Recommend To All Of My Friends.Highly Recommend Place. 👍
Rooms: 5/5 | Service
~ Taran J
It was really amazing staying at this hotel. Specially team who made it possible the comfortable stay for us. Kajal was really helpful and always on toes for our services. She went extra mile for us.
Kudos to Kajal and her team.
~ Moulik S
It was really a very good experience with the hotel. The hotel staff was very cooperative, and understood my situation.
The rooms are good, food is good as well. Property is new and well maintained.
~ himanshu t